Terms and Conditions of Use for Sambuev
Effective Date: May 10, 2025
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern the use of all digital marketing services, including advertising campaigns, email marketing, and lead generation services ("Services") provided by Sambuev.com ("we", "us", "our"), operated by Zhargal Sambuev. By accessing our website, engaging our services, submitting information, or utilizing any of our digital marketing solutions in any manner, you ("Client", "you") agree to be bound by these Terms. If you disagree with any part of these terms, you must discontinue use of our Services.
2. Service Description
Sambuev.com provides digital marketing services designed to support business growth through targeted advertising campaigns, lead generation strategies, email marketing, and related digital marketing solutions. Details regarding specific services, customization options, and pricing are available upon request or as specified in your service agreement.
3. Client Eligibility and Registration
To engage our Services, Clients must provide accurate and complete information as required during the onboarding process. Clients agree to update their information should there be any changes to maintain accuracy. The Client is solely responsible for maintaining the confidentiality of their account credentials (if applicable) and for all activities that occur under their account. Clients must notify us immediately of any unauthorized use of their account or any other breach of security.
4. Fees and Payment
Our Services are available under various pricing structures, details of which will be provided in your service proposal or agreement. Payments must be made through approved payment mechanisms within the agreed timeframe. All fees are non-refundable except as expressly stated in these Terms or your specific service agreement. The Client agrees to timely payment of all fees and charges incurred in connection with the Services, including applicable taxes.
5. Cancellation Policy
Clients may cancel Services according to the terms specified in their service agreement. For ongoing services, cancellation will typically take effect at the end of the current paid term. No refunds or credits for partial periods of service will be provided unless otherwise specified in your agreement.
6. Data Privacy and Security
The integrity and security of Client data are paramount. All personal information collected through our Services is stored securely and treated in accordance with applicable privacy laws and our Privacy Policy. Client data remains the property of the Client, and we claim no ownership rights over such data. For email marketing and lead generation services, we comply with all applicable anti-spam legislation.
7. Lead Generation and Email Marketing
When we collect leads and email addresses on your behalf:
- We follow ethical marketing practices and comply with relevant data protection regulations
- We obtain proper consent from individuals before adding them to marketing lists
- We provide clear opt-out mechanisms in all marketing communications
- We transfer ownership of collected leads to you in accordance with your service agreement
8. Intellectual Property
The content, features, and functionality of our website and Services, including but not limited to text, graphics, logos, images, as well as the compilation thereof, are the property of Sambuev.com or its licensors and are protected by copyright, patent, and trademark laws. Marketing materials created specifically for Clients may be subject to separate intellectual property agreements as specified in your service contract.
9. Limitation of Liability
In no event shall Sambuev.com, nor Zhargal Sambuev, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of our Services; (ii) any conduct or content of any third party in relation to our Services; (iii) any content obtained through our Services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory.
10. Client Responsibilities
You agree to:
- Provide timely and accurate information necessary for the delivery of our Services
- Review and approve marketing materials and campaigns before publication
- Ensure that your products, services, and business practices comply with applicable laws
- Not use our Services for any illegal, unethical, or prohibited activities
- Maintain the confidentiality of any access credentials provided to you
11. Advertising and Campaign Results
While we strive to deliver effective advertising campaigns and marketing strategies, we cannot guarantee specific results, including but not limited to website traffic, lead quality, conversion rates, or return on investment. Campaign performance depends on numerous factors, some of which are beyond our control.
12. Termination and Suspension
We reserve the right to suspend or terminate our Services if you violate these Terms or engage in activities that we determine, in our sole discretion, to be unlawful, fraudulent, harmful, or contrary to these Terms, our values, and the integrity of our Services. We will make reasonable efforts to provide notice prior to termination where appropriate.
13. Dispute Resolution
All disputes arising under these Terms will be resolved in accordance with the laws of Ontario, Canada. Disputes shall be submitted to confidential arbitration in Toronto, Canada, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any provincial or federal court.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. If we make changes, we will post the revised Terms and update the 'Effective Date' above. Your continued use of our Services after such posting constitutes your acceptance of the Terms as modified.
Contact Information
Questions about these Terms should be sent to us at contact@sambuev.com.